The PC doesn't start!

[Gabriella17]

 Update: I tried to do a system test ( photo), what do I need to do next?

Hello, what do I need to do with my PC in this situation, I try to press Entern but nothing is happening for a few minutes. F8 also didn't help, I didn't know more about the system of computers and I don't want to lose the information that I have it on it. Please someone help in this situation!!!!

Recovery

Your PC couldn't start properly

A required device isn't connected or can't be accessed.

Error code: 0x0000225

You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.

Press Enter to try again

Press F1 to enter Recovery Environment

Press F8 for Start-up Settings

Press Esc for UEFI Firmware Settings

When I press F8 I have this message but nothing happens, I need your help choosing to open my PC safely.

Startup Settings

Press a number to choose from the options below:

Use number keys or functions keys F1-F9.

1) Enable debugging 2) Enable boot logging 3) Enable low-resolution video 4) Enable Safe Mode 5) Enable Safe Mode with Networking 6) Enable Safe Mode with Command Prompt 7) Disable driver signature enforcement 😎 Disable early launch anti-malware protection 9) Disable automatic restart after failure

Press Enter to return to your operating system

[WAWood · Accepted solution]

You've got at least two serious issues here ...

First, according to the screen you have a failed battery with a blown fuse.  If the fuse is in the charger, the charger needs to be replaced.  If it is in the PC, I know of no way to replace that.

Second, the error code means that the boot files have become corrupted and that most commonly happens when the internal drive starts to fail. But it looks like from the screen, the diagnostics failed on the quick test -- so the drive would need to be replaced.

Before you spend a lot of money and time on the drive and Windows, you should see about replacing the battery.  Once you have a working battery, you can then try to boot into Windows and run diagnostics on the charger.  If the PC does not boot into Windows with a new battery, then it is beyond repair.

[Gabriella17]

Thank you, I am looking for a new battery now.