cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
462
Flag Post
HP Recommended

Thin Client T430 stuck on HP Logo / Boot

T430
Microsoft Windows 10 IOT

Hello,

 

We have bought 20 HP t430 thin client. they work all fine until i reimage them with a image i have made on a usb drive.

 

When i copied the new image on the thin client everyting works, i can shut the thin clients down and restart normally.

But when i unplug the power connection and plug the power back on the thin client it stucks on the blue HP logo.

I can't acces the bios or something. 

This happent to 4 devices already now, and one has the problem when i wanted to make a new image on usb drive and the device restarted for copying to usb.

 

My question is are the devices broken or is there some tool to get life back in to them.. 

1 REPLY 1
Highlighted
New member
1 1 0 0
Message 2 of 2
223
Flag Post
HP Recommended

Thin Client T430 stuck on HP Logo / Boot

Not sure how to link a different post, but here is the answer to a post about the 610 model that is doing the same thing.  My org has experienced this after upgrading the firmware of an attached IGEL UDPocket.

 

According to the message you have recently posted I would like to confirm that this is a hardware issue and internal flash module which holds the image is corrupted and is no longer accepting the new image. I recommend you to Contact HP Technical Support over the Phone for further assistance to get your unit repaired or replaced based on the warranty policies.

 

You can also Check your warranty Here to verify the warranty status

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation