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- HP Community
- Desktops
- Desktop Boot and Lockup
- Thin Client T430 stuck on HP Logo / Boot

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03-11-2019 07:17 AM - edited 03-11-2019 08:07 AM
Hello,
We have bought 20 HP t430 thin client. they work all fine until i reimage them with a image i have made on a usb drive.
When i copied the new image on the thin client everyting works, i can shut the thin clients down and restart normally.
But when i unplug the power connection and plug the power back on the thin client it stucks on the blue HP logo.
I can't acces the bios or something.
This happent to 4 devices already now, and one has the problem when i wanted to make a new image on usb drive and the device restarted for copying to usb.
My question is are the devices broken or is there some tool to get life back in to them..
10-02-2019 09:41 AM
Not sure how to link a different post, but here is the answer to a post about the 610 model that is doing the same thing. My org has experienced this after upgrading the firmware of an attached IGEL UDPocket.
According to the message you have recently posted I would like to confirm that this is a hardware issue and internal flash module which holds the image is corrupted and is no longer accepting the new image. I recommend you to Contact HP Technical Support over the Phone for further assistance to get your unit repaired or replaced based on the warranty policies.
You can also Check your warranty Here to verify the warranty status
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP