*This sign in option is disabled because of failed sin in attempt or repeated shutd

[CapableWRLD999]

I wanted to input my password to my HP laptop. And it displayed *This sign in option is disabled because of failed sin in attempt or repeated shutdown. Use a different sin in option, or keep your device powered on for at least 2 hours and then try again.

[Raj_05]

Hi @CapableWRLD999,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It looks like you're encountering a sign-in issue on your HP laptop due to multiple failed sign-in attempts or repeated shutdowns. This can lock the sign-in options temporarily. Here's how you can address this,

Wait for 2 Hours:

The message suggests leaving the laptop powered on for at least two hours. This allows the system to reset the failed attempts counter, and after this time, you should be able to try signing in again.

Use Another Sign-In Option:

If you have alternative sign-in options enabled, like PIN, password, or biometric (fingerprint/face recognition), try using one of those options.

• On the lock screen, look for "Sign-in options" to choose another method.

Restart and Try Again:

If you haven't already, try restarting the laptop after the wait. Sometimes, restarting the device after a failed sign-in attempt will reset the lockout.

Use Safe Mode (If Locked Out Completely):

If you can't get back into the laptop, you may need to boot into Safe Mode to troubleshoot further. Here's how:

• Turn off the laptop completely.
• Press the Power button, and as soon as the HP logo appears, press F8 repeatedly to enter the recovery options.
• Select Troubleshoot > Advanced Options > Startup Settings and then select Restart.
• After restarting, select 4 (Safe Mode) to boot into Safe Mode and attempt signing in.

If this doesn't work, there may be an issue with your account or system files that could require further troubleshooting, like resetting your password or using a Microsoft account to sign in online.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support