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‎08-21-2023 09:54 PM

HP Recommended
Product: Hp Elite 800 G9 Mini
Operating System: Microsoft Windows 10 (64-bit)

Hi guys
I'm trying to restore a Windows 10 Home from a ShadowProtect Backup.
The backup is verified.

During the restore process, I'm asked for the folder where the drivers are located.
I have downloaded the driver package and extracted the contents to a USB key.
During the restore process, I'm getting the following error message:

Unable to locate the proper driver and .INF file for the following device:

Device information:
(This information is relative to the running OS and might not be valid)
Service: UEFI
Driver: UEFI.sys
Hardware ID: ACPI_HAL/UEFI
Device 36 of 38

Thoughts?
Cheers

Charlton

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