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- Desktop Boot and Lockup
- Trying to roll back BIOS

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09-11-2024 05:50 PM - edited 09-11-2024 06:01 PM
Screen Shot of backup of flash drive files
Directory of files in flash Drive
Website of BIOS updates
Error I get
Motherboard installedI upgraded my BIOS to F.32 last year to support my new Ryzen 7 5700G. Doing so, the network port on back and USB ports on front stopped working.
In an attempt to roll back my BIOS to F31, I created a BIOS recovery drive... the bios seemed to to load fine, however, I now get a bios error and then a The BIOS recovery files cannot be found or the files are corrupted.
I have also tried F30, BIOS updates before that, wont install on flash drive.
I downloaded the BIOS updates from HP website for m PC. I have tried a couple different flash drives.
The USB ports on back of PC have always worked, so those ports are the ports I have used to try to load the NEW bios.
This is a link to the problem I was having regarding the network port and Front USB Ports.
09-16-2024 01:42 PM
Hi @whiteviperx
I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support