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HP Pavilion Desktop PC TP01-2000a (2Z6C9AV)

Screen Shot of backup of flash drive filesScreen Shot of backup of flash drive filesDirectory of files in flash DriveDirectory of files in flash DriveWebsite of BIOS updatesWebsite of BIOS updatesError I getError I getBIOS info before I tried to roll backMotherboard installedMotherboard installedI upgraded my BIOS to F.32 last year to support my new Ryzen 7 5700G. Doing so, the network port on back and USB ports on front stopped working. 

 

In an attempt to roll back my BIOS to F31, I created a BIOS recovery drive... the bios seemed to to load fine, however, I now get a bios error and then a The BIOS recovery files cannot be found or the files are corrupted.

 

I have also tried F30, BIOS updates before that, wont install on flash drive.

 

I downloaded the BIOS updates from HP website for m PC. I have tried a couple different flash drives.

 

The USB ports on back of PC have always worked, so those ports are the ports I have used to try to load the NEW bios.

 

This is a link to the problem I was having regarding the network port and Front USB Ports.

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Upgrade-motherboard/m-p/9018742... 

 

2 REPLIES 2
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Hi @whiteviperx 

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.