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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Turning off and on

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06-11-2025 12:51 PM
@Raymundo2, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Disconnect power → Open the case.
Remove all RAM → Turn on PC (should beep or blink if no RAM).
Insert 1 RAM stick in slot 1 → Try to boot.
Remove GPU (if you have one) → Try onboard video.
Clear CMOS (remove battery or use jumper).
Try a different power supply (if available).
Also, let me know if the issue persists when connected to an external monitor—do you see any display, or is it the same behavior?
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee