UEFI: Keyboard and Mouse issues

[lmstearn]

Hi,

In order to test a USB Windows PE flash, tried accessing the UEFI menu with ESC and F10 after boot, it won't show but boots to Windows instead, is there another workable key combination for this PC?

Then attempted to get into UEFI via the Windows recovery method, success, but no mouse cursor, and keys will not function.

Using a Red dragon k552 Kumara keyboard if that helps.

Thanks.

[lmstearn]

Fast boot is disabled. Tried the keyboard that was bundled with the unit, no change.

Tried this command shutdown /r /fw, and other things mentioned in this article:

How to Enter BIOS Setup on Windows PCs | HP® Tech Takes

Still no mouse or keys in the UEFI. Looks like something is preventing the drivers from being loaded, wouldn't be the security by any chance?

Thanks again.

[lmstearn]

Secure boot state is on. Also referred to this link:

HP PCs - Secure Boot (Windows) | HP® Support

The image that pops up is this:

concom-win-genpc-secure-boot-com-bios-setup (481×247) (hp.com)

This startup menu is listed in the commercial notebooks and workstations section, not in the desktop computers section in which this PC is categorised.

The desktop section describes the system configuration utility as coming up straight after boot, no doubt this is the same screen as the F10 option on the startup menu.

The BIOS version is U01 Ver. 02.14.02, cannot recall if that was updated (sp152570) back in April, or if it was out of the box. The machine was upgraded to W11 here, the suppliers claimed W11 but it was actually W10.

[lmstearn · Accepted solution]

Right, well the cause was a WinPE bootable flash with a missing Windows directory, default HP UEFI settings check the Flash device first it seems.

The Windows files were supposed to happen with the following:

MakeWinPEMedia /UFD C:\WinPE_amd64 P:

Something wrong in either the preparation or the command, in any case a new thread. 😀