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HP Recommended

HELP!!! I have disabled all the USB ports on my HP all in one desktop. So of course now my keyboard and mouse will not work so I cant do anything at all. How do I fix the problem? I tried removing the CMOS battery for a bit and it didnt work. Other suggestions please

3 REPLIES 3
HP Recommended

hi

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Can-t-reset-BIOS-back-to-original-settings/m-p...

it will be necessary to find the right combination, but in general no choice, it will be necessary to use the jumpers of the motherboard

 

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Accidentally-Disabled-All-My-USB-Port/m-p/7258...

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thank you so much!! I actually got it!! I had to move the jumper and then move it back again. I just bought the computer so I was extremely worried!!

HP Recommended

You're welcome
it would be nice, to mark the answer, because it is quite rare
this could help other users

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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