Uefi

[Rosemarie_27]

I have a HP laptop which I use in our school.but unfortunately the UEFI always there.please help me resolve the issue.

[VikramTheGreat]

Hi @Rosemarie_27,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP laptop always boots into the UEFI diagnostics screen (HP PC Hardware Diagnostics UEFI), it usually means the system can't find a valid bootable device or the boot order is misconfigured. Here's how to fix it:

1. Check Boot Order in BIOS

1. Restart your laptop and press Esc repeatedly, then press F10 to enter BIOS Setup.
2. Go to the Boot tab.
3. Make sure your internal hard drive or SSD is listed as the first boot device.
4. If not, use the arrow keys to move it to the top.
5. Press F10 to save and exit.

2. Disable UEFI Diagnostics Boot

Some HP laptops allow disabling automatic diagnostics:

• In BIOS, go to Advanced > Boot Options.
• Look for Diagnostics Boot or UEFI Diagnostics and disable it if available.

3. Check for OS Installation

If your hard drive is listed, but the system still boots to UEFI:

• The OS might be missing or corrupted.
• Boot from a Windows 11 installation USB.
• Choose Repair your computer > Startup Repair.

4. Run Full Diagnostics

• Let the UEFI diagnostics run once and complete all tests.
• If it finds no issues, it may reset the boot path automatically.

5. Reset BIOS to Defaults

1. Enter BIOS (Esc > F10).
2. Press F9 to load defaults.
3. Press F10 to save and exit.

I hope this helps.

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat