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geraldhawkeye
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Unable to access bios with usb keyboard

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HP Pavilion p7-1054
Microsoft Windows 10 (64-bit)

I have a USB keyboard and a wireless mouse when I start my computer and it goes into the bios and says press F10 to enter setup, for example, the keyboard will not work.  After I get to window 10 login screen it works fine.  Please HELP.

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TheOldMan
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I have heard of that problem when using a USB keyboard different from the one that came with the PC.  Try a different USB keyboard and try using a different USB port.   What is happening - the keyboard is not recognised until Windows boots up and loads the drivers.


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TheOldMan
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I have heard of that problem when using a USB keyboard different from the one that came with the PC.  Try a different USB keyboard and try using a different USB port.   What is happening - the keyboard is not recognised until Windows boots up and loads the drivers.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

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geraldhawkeye
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I tried a different keyboard thanks and it’s working for now hopefully it will keep working in the meantime I will look for a good wireless gaming keyboard mouse combo.

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TheOldMan
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If the only time a problem has been detected is on boot up, be aware/prepared that a wireless keyboard may behave in the same manner.  In fact it is more likely, but just on bootup.


I'm not an HP employee.
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