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- HP Community
- Desktops
- Desktop Boot and Lockup
- Unable to change User account Password
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01-10-2024 12:23 AM
Recently I have logged in through my company's email id in my personal laptop due to some work, later when I signed out and tried to delete the email id from the laptop, I was unable to do that
Also I am not able to change my User account password (which we use to sign in to the device)
It says, I cannot change password in organization's laptop
Help me to forget that email address and change my password
01-10-2024 10:57 AM
Hey @HarshGokani,
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,