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- HP Community
- Desktops
- Desktop Boot and Lockup
- Unable to enter BIOS due to keyboard not turning on until af...

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07-05-2021 04:59 AM
I am trying to enter Bios setting to enable virtualization, but unfortunately, my desk top was unable to enter BIOS due to keyboard not turning on until after boot. When I reboot the computer, it stated '"key board error"',
I have been trying to use del, F1, F2, F10, Esp, window +B keys to enter Bios setting page & also reset Bios via HP support but all it doesn't work at all.
My computer is touch screen with built-in mother board and with no ps2,
Hope here someone can help me with a solution to resolve this annoying problem.
07-11-2021 01:18 AM
It seems strange that the computer has no PS/2 keyboard port, and yet does not immediately activate your USB keyboard. Can you try a different keyboard -- one that does not generate that "keyboard error" message? Can you try connecting your keyboard to a different USB port?