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‎07-05-2021 04:59 AM

HP Recommended
Product: HP Pavilion All-in-One - 27-n201d (Touch)
Operating System: Microsoft Windows 10 (64-bit)

          I am trying to enter Bios setting to enable virtualization, but unfortunately, my desk top was unable to enter BIOS due to keyboard not turning on until after boot. When I reboot the computer, it stated '"key board error"',

          I have been trying to use del, F1, F2, F10, Esp, window +B keys to enter Bios setting page & also  reset Bios via HP support but all it doesn't work at all. 

          My computer is touch screen with built-in mother board and with no ps2, 

  

         Hope here  someone can help me with a solution to resolve this annoying problem.

 

         

Category:
1 REPLY 1

‎07-11-2021 01:18 AM

HP Recommended

It seems strange that the computer has no PS/2 keyboard port, and yet does not immediately activate your USB keyboard.  Can you try a different keyboard -- one that does not generate that "keyboard error" message? Can you try connecting your keyboard to a different USB port? 

 

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