• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎03-29-2022 10:57 AM

HP Recommended
Product: HP Pavilion All-in-One - 27-xa0080
Operating System: Microsoft Windows 11

Bumped power cord and computer shut down and will not power up after following a variety of HP solution attempts.  Do not believe it to be a power cord problem.

Category:
3 REPLIES 3

‎03-29-2022 10:01 PM

HP Recommended

@TAH44 -- Can you try a different external power-supply?

 

Can you use a MultiMeter to check the Voltage & Amperage being produced by that power-supply?

 

Was this reply helpful? Yes No

‎04-01-2022 07:08 AM

HP Recommended

Tried direct plugin to wall outlet as welk as different a/c outlet.  No dice!

Was this reply helpful? Yes No

‎04-01-2022 10:05 AM

HP Recommended

@TAH44 -- did a "circuit-breaker" in your residence get tripped?

Does anything plugged-in to that wall-socket, such as a table-lamp, receive electrical power?

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.