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‎07-08-2019 01:52 AM

HP Recommended
Product: HP 550-193na
Operating System: Microsoft Windows 10 (64-bit)

Update to windows 10 1903 comp reboots and locks and screen flashes on and off.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2019 02:58 PM

HP Recommended

@Deka11,

 

Welcome to the HP Support Community!

 

I recommend you perform a system restore back to the date when the computer was working fine to make sure that the issue you are facing is in connections with the Windows update.

 

Follow the steps in the below article to perform a system restore.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-10-2019 02:58 PM

HP Recommended

@Deka11,

 

Welcome to the HP Support Community!

 

I recommend you perform a system restore back to the date when the computer was working fine to make sure that the issue you are facing is in connections with the Windows update.

 

Follow the steps in the below article to perform a system restore.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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