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‎08-25-2017 06:17 PM

HP Recommended
Product: Envy 34
Operating System: Microsoft Windows 10 (64-bit)

My New Envy 34 a00la has a very slow post

 

it has an HP logo screen for up to 30 minites then it will post

 

Any idears on what I can do

 

Regards

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-27-2017 09:32 AM

HP Recommended

Hello, @ronbsoft – Hope you are well 🙂

 

Thanks for joining HP Support Forums. I’d glad to be of your assistance!

 

I understand that you are having a very slow POST on your HP PC. This could be an issue with the driver updates on your PC.

 

I would suggest you first try and use HP Support Assistant to download the necessary drivers to update the old ones.

 

HP Support Assistant is a software program designed to help you keep your computer in working order, prevent potential problems from arising, and resolve problems quickly and easily. The program also provides valuable system information that you need when troubleshooting computer problems. Please go to http://hp.care/2gFA6Q8 to install the HP SA if you do not have it already.

 

Also, if you have the HP SA installed then go to http://hp.care/2gqoIri and follow the steps under “Checking for HP updates’ to find and install the updates.

 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-27-2017 09:32 AM

HP Recommended

Hello, @ronbsoft – Hope you are well 🙂

 

Thanks for joining HP Support Forums. I’d glad to be of your assistance!

 

I understand that you are having a very slow POST on your HP PC. This could be an issue with the driver updates on your PC.

 

I would suggest you first try and use HP Support Assistant to download the necessary drivers to update the old ones.

 

HP Support Assistant is a software program designed to help you keep your computer in working order, prevent potential problems from arising, and resolve problems quickly and easily. The program also provides valuable system information that you need when troubleshooting computer problems. Please go to http://hp.care/2gFA6Q8 to install the HP SA if you do not have it already.

 

Also, if you have the HP SA installed then go to http://hp.care/2gqoIri and follow the steps under “Checking for HP updates’ to find and install the updates.

 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No
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