• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

PC does turn on but no video. Power button led is white. Flashes and beeps. 3 long beeps and 2 short. LED is not red at anytime. Thanks any insight to narrow down issue would be appreciated!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

 

Check this Site for a 3:2 error condition.

 

You may have a faulty memory module.

 

I would remove all memory sticks. Then test each stick of memory in each memory slot until you isolate the bad stick of memory. Install one stick. Start the PC. Check for a successful POST. Try the next memory stick.

View solution in original post

3 REPLIES 3
HP Recommended

Hi

 

Check this Site for a 3:2 error condition.

 

You may have a faulty memory module.

 

I would remove all memory sticks. Then test each stick of memory in each memory slot until you isolate the bad stick of memory. Install one stick. Start the PC. Check for a successful POST. Try the next memory stick.

HP Recommended

That did it. One stick was faulty. Thank you VERY MUCH!!

HP Recommended

Hi @knnh 

 

My pleasure.

 

Good to see you solved the problem.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.