• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
HP Compaq Pro 6300 MT
Microsoft Windows 10 (64-bit)

Hi guys , i have an HP 6300 MT and I'm having a weird problem the PC boots and works only in Horizontal Position if i try to put it back vertically while it's running , it freezes instantly and won't boot back unless i put back horizontally, now i had this issue way back and i kept using the PC in horizontal position until one day i put back vertically and it works without changing anything  but today this issue is back and i want to fix it permanently and i hope you can help me.

My specs :

I5 3470 , 16Gb ram, Palit GTX 1050 Ti ,320W PSU, Windows 10 Pro 64Bit

Big thanks in advance.

2 REPLIES 2
HP Recommended

Hello
you say this happens when the pc is on !?
You should only do this if the computer is turned off, if it is shaken while it is running, it is not highly recommended.
Now do you still have the problem if the computer is turned off and then restarted after change?

You have to open the computer, and check if there is not an element that could move and cause a malfunction
check if everything is well fixed, if a cable does not block a fan for example etc!

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Yes my PC doesn't boot in vertical position even the bios doesn't shows up , i checked everything nothing is loose but i didn't checked the CPU and it's socket.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.