• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-29-2022 04:32 PM

HP Recommended
Product: OMEN by HP Desktop PC - 870-116na
Operating System: Microsoft Windows 10 (32-bit)

When i boot up my pc it goes to the omen hp logo as usual then it changes to the omen hp logo and says welcome. Then it briefly changes to a blue screen then it restarts and does this whole process again. This happened when i did a full system reset wiping everything and i left it on over night and when i checked again in the morning it was doing this 

Category:
1 REPLY 1

‎03-30-2022 11:03 AM

HP Recommended

hi

try, the tests, and give the result here

HP PCs - Testing for Hardware Failures | HP® Customer Support
This is not intended to repair the computer, in the event of a problem, but only to check if nothing is damaged, mainly the hdd or ssd system disk!

 

Have you installed windows 10 64 bit, not 32 bit?
no recovery disc created, in your possession, or any other recovery system?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.