-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Whenever i boot up its stuck in the bluescreen

Create an account on the HP Community to personalize your profile and ask a question
10-14-2023 03:54 AM
So i used my pc 6hrs ago and it worked perfectly fine as usual. Then i turned it off as usual and now im trying to boot it up and it locks in the bluescreen and whatever i do i cant boot up windows for some reason. I didnt change anything on the hardware and i also didnt change any settings in my last session when it worked. Would love to get some help. All the hardware is basically still new and was running perfectly fine until now.
10-14-2023 06:59 AM
Tap the ESC key when powering up and run diagnostics. if there is a hardware problem such as disk drive or memory failure then check your warranty.
If diagnostics are OK then what type of blue screen? Is it something like the below?
If so, see if there is a restore point from the time you last used the system.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it