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‎06-10-2023 06:06 PM

HP Recommended
Product: HP ENVY Phoenix Desktop - 810-460
Operating System: Microsoft Windows 10 (64-bit)

When turning on computer, white light start flashing and it doesn’t continue with start up

Category:
2 REPLIES 2

‎06-10-2023 07:33 PM - edited ‎06-10-2023 08:33 PM

HP Recommended

Hi @Tony383z 

 

You have a hardware failure. Your PC is eight years old.

 

Can you detect a specific cadence to the flashing LED? This HP Site lists common POST error codes. Your PC is kind of old. I don't know if the error codes at the above site apply to your PC.

 

Check the rear chassis I/O panel. What is the power supply LED doing?

 

What's happening with the PC? Any sign of life (fans, HDD activity, DVD activity) other than a flashing front panel LED?

 

Finding the bad part is a process of elimination. Sorry, any of the following components may have failed.

 

Possible problem:

 

1. Power supply

2. RAM

3. Other component (graphics card or WIFI card)

4. MB or CPU

5. An unnecessary and faulty peripheral device can cause boot problems

 

Regards

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‎06-11-2023 08:49 PM

HP Recommended

Power supply light on

fans work

no HDMI signal 

 

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