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HP Recommended
HP ENVY Phoenix Desktop - 810-460
Microsoft Windows 10 (64-bit)

When turning on computer, white light start flashing and it doesn’t continue with start up

2 REPLIES 2
HP Recommended

Hi @Tony383z 

 

You have a hardware failure. Your PC is eight years old.

 

Can you detect a specific cadence to the flashing LED? This HP Site lists common POST error codes. Your PC is kind of old. I don't know if the error codes at the above site apply to your PC.

 

Check the rear chassis I/O panel. What is the power supply LED doing?

 

What's happening with the PC? Any sign of life (fans, HDD activity, DVD activity) other than a flashing front panel LED?

 

Finding the bad part is a process of elimination. Sorry, any of the following components may have failed.

 

Possible problem:

 

1. Power supply

2. RAM

3. Other component (graphics card or WIFI card)

4. MB or CPU

5. An unnecessary and faulty peripheral device can cause boot problems

 

Regards

HP Recommended

Power supply light on

fans work

no HDMI signal 

 

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