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09-21-2021 01:44 AM
Product: 15-cs0072wm
My laptop shuts down randomly screen just goes dark and the power button flashes for a few minutes after a few minutes i can press it and it turns back on. I thought it may be the battery having the charger in seems to reduce the issue but it still does it sometimes. Laptop turns back on with all previous windows open and saved usually.
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