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HP Recommended

Hello.

Recently I have been experiencing BSOD on my computer. I installed Bluescreen View and it got me the error written in the title.

I already did some of the common troubleshoot guides like: checking RAM (both with MemTest86 and Windows Mem Diag), check disks in the command, tried Drivier Verifier (but couldn't make it work). Reinstalled AMD graphic drivers.

 

My recent minidump: [content removed]

 

The is some mini dumps from the times i tried driver verifier but today after all the steps of checking ram, veryfing disk and restoring registry files, i was using normnally PC and got a BSOD.

 

My PC:

Nome do dispositivo DESKTOP-OFSPF3K

Processador AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz

RAM instalada 32,0 GB (31,4 GB utilizável)

ID do Dispositivo B21631DA-DEB5-43C6-810A-B65BBA3D7FB2

ID do Produto 00326-10000-00000-AA387

Tipo de sistema Sistema operativo de 64 bits, processador baseado em x64

Caneta e toque Não está disponível introdução por caneta ou toque para este ecrã

1 REPLY 1
HP Recommended

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in this self-help Community.

You have a couple of different options to chose from ...

--------------------

The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.

 

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/

--------------------

The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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