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10-15-2022 07:55 AM
I recently downgraded from Windows 11 to Windows 10 but in the process of doing that, my PC was stuck on the booting screen for about one and a half days. I had shut it down because I thought it wasn't going to finish but after that I have been trying to get back into the computer only to be met by the blue screen DRIVER_PNP_WATCHDOG. I've tried using all the menus for BIOS, F2, ESC, F8, and F11. I've even tried the HP diagnostic tool to update my bios and then continued from there only to be met back to the same blue screen.
Automatic repair never loads, safe mode does not work, I even tried booting from a USB with a fresh Windows 10 *and* Windows 11 but it all leads back to that same blue screen: PLEASE HELP!
10-15-2022 10:22 AM - edited 10-15-2022 10:25 AM
I recommend you restore your system to factory conditions using the cloud restore procedure
.Look for your product ID for example
If your product ID is 6FH15AV#ABA then there is a cloud recovery
You will need a 32gb USB flash to do the recovery
Note that you run the app listed in that URL, do not just download the app onto the flash drive
Unfortunately, you may have changed your BIOS setting to where the recovery may not work.
Go into BIOS and verify the following
Secure Boot enabled (legacy disabled)
ACPI (or RAID) enabled and NOT IDE (ignore if not an option)
boot sequence "Windows Boot Manager"
when starting up with that USB recovery you may have too select USB boot to have the flash drive used.
If under warranty and you want to let HP support fix it then call
I am a retired Principal Analyst, and a community volunteer.
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