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‎08-28-2023 12:34 AM

HP Recommended
Product: HP Pavilion 21-h013w TouchSmart All-in-One Desktop PC (ENERGY STAR)

Windows won't boot.  Ran system extensive test.  Hard drive short DST check: FAILED

Failure ID: RG87MQ-7NGBML-MFPNLJ-60UR03

WHAT DOES IT MEAN

Category:
1 REPLY 1

‎08-28-2023 07:00 AM

HP Recommended

Hi:

 

You will need to install a new hard drive and reinstall the operating system.

 

 

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