• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion Gaming Desktop PC TG01-2000a (2Z6E2AV)
Microsoft Windows 11

Does anyone know where I can find a replacement motherboard for my

TG01-2360

 

The motherboard itself has the nomenclature: ID19 ERICA3_ERICA5 REV : A  (c)2020

 

Thanks in advance,

-jack

1 REPLY 1
HP Recommended

Hi @FlyCaptainJack 

 

Contact HP Support if in warranty.

 

HP MB specifications for your PC indicates this PC has the Erica6 MB, MB SSID 8906.

 

The MB could be in trouble or you may have a different component problem. You really should verify the MB is the problem by testing all components and devices connected to the PC. Or have a local PC tech verify MB failure if the PC is out of warranty.

 

Check eBay for a replacement MB if you are positive the MB has failed.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.