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05-20-2019 03:48 AM
Hi,my All in One won't start,its been in service with the same problem in September 2018,warranty is expired,but for the same problem I think is need to have warranty at least 1 year.
Solved! Go to Solution.
05-20-2019 04:56 AM
In the UK there is a SELLER'S warranty of 2 years.
So find your receipt, write a letter of rejection and visit the shop.
If in doubt please ask.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat
AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
HOW DO I USE DIAGNOSTICS?
HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:- http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe
05-20-2019 05:04 AM
Hi,my All In One was New(Other) and I bought this in Feb 2018 and in September 2018 warranty was expired,but before with 2 weeks had a problem like now,no turn on.Was in service in September 2018 and now have the same problem.What I need to do?Thank you, Adrian
05-23-2019 05:48 AM
Hi,I live in Uk,the All In One was like new,really I don't know what is mean,maybe was just open the box ..But the product look like new,it does not have any wear marks.I just fix the problem,the small batteries need replace.But,I need to change this comp,my son play hard games and I'm afraid is short time is going down for good.
Thank you all for trying to help me !
05-23-2019 06:56 AM - edited 05-23-2019 06:57 AM
One of these?
This keeps the Clock and BIOS settings alive in memory.
A small simple repair that does not suggest the PC is failing or inadequate.