Solved: Your PC/Device needs to be repaired. - HP Support Community

Quay2 · ‎03-07-2023

I got the Error code 0xc000000f it says Your pc needs to be repair i have try everything i got the usb i have downloaded AND set it up and is not work can someone help or show video or sum

TheOldMan · ‎03-07-2023

That message is typical of a corrupted file, but not always.

Please explain what this statement indicates " i got the usb i have downloaded AND set it up and is not work"

Does this mean the you went here

https://www.microsoft.com/en-us/software-download/windows10

and made this install media?

If you need the install media for Windows 10, you can make it from this Microsoft download

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB.

If not then do that. Boot to this new media and pick "Repair your PC"

Here is a guide

https://www.youtube.com/watch?v=EBjHtQzDPQw

I'm not an HP employee.
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View solution in original post

TheOldMan · ‎03-07-2023

That message is typical of a corrupted file, but not always.

Please explain what this statement indicates " i got the usb i have downloaded AND set it up and is not work"

Does this mean the you went here

https://www.microsoft.com/en-us/software-download/windows10

and made this install media?

If you need the install media for Windows 10, you can make it from this Microsoft download

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB.

If not then do that. Boot to this new media and pick "Repair your PC"

Here is a guide

https://www.youtube.com/watch?v=EBjHtQzDPQw

I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.

Quay2 · ‎03-07-2023

i'm going to try this when i get home cause i did not do that yet but thanks you

Quay2 · ‎03-07-2023

okay i did it now it say startup repair couldit repaitr you pc

c

TheOldMan · ‎03-08-2023

Did you watch the video and follow what is suggested?

I see that this thread is marked as a solution, so does that mean it is now solved?

I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.

Your PC/Device needs to be repaired.

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