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‎02-08-2023 10:54 PM

HP Recommended
Product: HP Z2 Small Form Factor G4 Base Model Workstation
Operating System: Microsoft Windows 10 (64-bit)

My Z2 SFF Gen 4 does not have USB drivers now,  so I can not connect the KB to complete the log in to MicroSoft.   I was trying to update a USB C driver so that it could connect to a new camera I purchased.   I removed the USB C driver as instructed by the MicroSoft tech document, but it looks like on reboot that all the USB drivers have been removed (none of the USB ports are functional).  That said, now I can not connect a USB KB to login at the Windows screen.  With out the ability to log in, I can’t reload the USB driver.  Thoughts or suggestions please.  I took it to the Geek Squad and I have called HP support, neither provided a solution.   Worse case, I have to remove the C drive, put it in another machine and pull the data off… then reload a clean copy of Windows 10 with a USB driver and re-install all the apps and data.  Best Buy wants $$$ for that service.   Any other thoughts?

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