Z4 Workstation get stuck in loading W10 when adding a Samsung SSD drive

[HosseinJK]

Just sharing my experience at a client site:

HP Z4 came with HP 1TB SSD drive which works fine and boots into Windows 10 normally.

I added a new Samsung 500GB SSD to SATA port of the MB so I could create a back up clone.

When I started the PC, the dotted circle at boot up kept turning and OS never loaded.

I thought I might be dealing with a bad Samsung drive.

I returned the Samsung and got a new 1TB Samsung SSD.

Plugged it into Sata port, and the same problem!

Bios could detect the Samsung.

I connected the new 1TB Samsung to Corsair SATA to USB adaptor and connect it to the PC USB port. Windows 10 could detect the drive. That wasn't a solution for me because I needed to connect the new SSD into Sata port. I did this test to prove to myself that the new ssd is good.

I tried a WD 500GB SSD and connected it to SATA port of PC. Surprisingly it worked fine. I mean PC booted up with HP SSD and I could format the WD SSD and clone onto it (my cloning sw can resize).

Then I tested the newly cloned WD by itself and I could boot with it into W10.

I am not sure the reason, but it seems to me that for some reason, this PC did not like Samsung SSDs.

Sorry, I don't have access to the client pc any more so I can't provide its SN or other details.

I thought to share this experience, in case it might be helpful to others.

[MayS]

Hi @HosseinJK !

Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device. ‌‌

In this case, we thank you for sharing the solution, so that you can help other users who are experiencing the same problem. Please, reach out if we can help you with anything else.

Regards, 
MayS