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HP Recommended
HP All-in-One 24-f0046
Microsoft Windows 10 (64-bit)

Boot Device not found please install an operating system on your  hard disk

1 REPLY 1
HP Recommended

@trina1972 -- two possibilities:

 

1. the disk-drive is not currently connected to the motherboard -- not getting any power, or the "data" cable between the motherboard and the disk-drive has come loose, or otherwise is damaged.

 

2. the disk-drive has "failed" -- the electronics part of the disk-drive has failed, or the motor that spins the disk-drive has failed. Windows cannot be loaded from the disk-drive.

 

I suspect that you do not have familiarity with disassembling your All-In-One computer to do any trouble-shooting.  So, you have two choices:

 

1. If your computer is less than 12 months old, contact HP Support to open a claim against the HP Warranty, for HP to repair/replace your computer, at their expense.

 

2. If the warranty has expired, find a local owner/operator computer store, and take your computer, and its external power-supply, to them, for trouble-shooting. Typically, they have better technical skills than a "Computer-Geeks-With-A-Jeep" type of computer-repair company.  

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.