• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

I have an error message at boot indicates BIOS corruption has been detected and another screen indicates :

The bios recovery files can not be found or the files are corrupted.

When i download a bios update from the hp site, i have one file named winflash.exe and the downloaded file doesn't permit the creation of a usb recovery

Have you got any solution for this issue ?

All the bios updates available for this product have the same file winflash.exe

Serial number : 5CD04481GN

ProdID : 1W0C1EA

best regards

David Massy 6TEM

3 REPLIES 3
HP Recommended

Hi, David:

 

When I run the latest BIOS update file from your notebook's support page on my Dell desktop PC, it offers me the option to create a USB BIOS recovery flash drive.

 

HP Laptop - 15s-eq0074nf Software and Driver Details

 

Watch these two videos for how to do create and use the BIOS recovery flash drive:

 

How to create a BIOS recovery drive with the above BIOS file.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover your notebook's BIOS with the recovery drive:

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

HP Recommended

Le problème venait du fait que je téléchargeais le bios depuis un PC assemblé carte mère Gigabyte.

 

J'ai renouvelé l'opération depuis un PC portable HP et j'ai pu générer sans problème un disque de restauration USB, çà a parfaitement fonctionné, restauration Bios OK

 

Si çà peut servir à quelqu'un ... merci pour votre réponse en tout cas.

 

David

HP Recommended

You're very welcome, David.

 

Glad you were able to make a BIOS recovery drive using a different PC.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.