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11-22-2022 11:23 PM
after desktop upgrade to windows11, the computer keep bluescreen frequently. More than 5-6times per day.
After checking online, it seems that windows 11 has affect the intel SSL. Need new version driver or any other thing to fix this.
Thanks a lot
11-27-2022 11:10 AM
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.
I see that you are facing bluescreen issues with your OMEN 30L Desktop GT13-0000i (236B1AV).
I suggest that you run an extensive system test by following the steps listed below:
1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press Esc repeatedly, about once every second.
3. When the menu appears, press the F2 key.
4. From the main menu, click System Test and then click on Extensive Test.
5. Click Run once.
You may also refer to this weblink https://support.hp.com/lt-en/document/ish_2854458-2733239-16
Let me know if this helps.
Take care and have a nice day.
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