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- HP Community
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- Desktop Boot and Lockup
- boot cd won't work...can't change bios at startup after usin...

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02-15-2022 08:57 AM
boot cd won't work...can't change bios at startup after trying all F1-10 and Control Alt S worked somehow in the past and was able to get to the boot bios at startup
02-15-2022 10:29 AM
Hello
[start]This is an automatic response
in order to avoid writing the same thing each time
Some elements may therefore not apply to you
To be able to answer you effectively, we need some information
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
Give the full version of windows
for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community
Advice for asking the "Very Best Question"
First-Time-Here-Learn-How-to-Post-and-More
-------------------------------------
check this
HP PCs - Cannot Start Desktop Computer From a Bootable CD or DVD (Windows 😎 | HP® Customer Support
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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02-15-2022 01:21 PM
I can not read the product number even using a magnifying glass....
It is an HP Pavillion Windows 7.
I appreciate your response as I've tried each F# plus more things that I read on line.
It did boot once a long time ago using the windows 7 CD that was purchased but not this time.
Help! Thanks...Karen
02-16-2022 08:06 AM
hi
sorry, I replied when I had read this mentioned in your message
"Operating System: Microsoft Windows 8.1 (32-bit) "
https://support.hp.com/ie-en/document/c06046872
finally mentioned originally with windows 10!
So you had already done what is recommended, probably to install windows 7?
What do you want to do now finally?
shut down the computer completely
restart with the cd in the drive, and immediately hit the escape key
do you have the menu as mentioned here?
https://support.hp.com/us-en/document/c03736054
Echap / f9
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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02-16-2022 01:04 PM
Appreciate your trying....thanks so much!
Didn't work, (the escape pressing at second intervals) at startup) tried over 5 times.
Also tried some of the other Fs with the seconds pressing...
Had held and also tried one press on all of the others.
Have spent hours on this as you are spending lots of time.
That should have been the answer!!! Again thanks. Karen