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‎01-14-2021 11:12 PM - last edited on ‎01-15-2021 05:50 AM by Retired

HP Recommended
Product: [Personal Information Removed]
Operating System: Microsoft Windows 10 (64-bit)

Hi. I use HP 630. When i turn on my nb, i see message "boot device not found". 
i try change UEFI HII Configuration like there write https://support.hp.com/us-en/document/c06511049

but in my bios i don t have Legacy Support. Help pls. 

1 person had the same question
1 REPLY 1

‎01-15-2021 12:56 PM

HP Recommended

@POMORSKY 

If your model PC came with Win10 preloaded, then that was in UEFI mode -- and changing the PC now to Legacy mode will ensure that it will not longer boot.  You need to change it back to UEFI mode, as the mode is not the issue causing it to fail booting.

 

This issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

Since your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024



I am a volunteer and I do not work for, nor represent, HP
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