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06-16-2022 05:25 AM
Not sure what that means unless it is asking for you to run the complete Diagnostics routine.
To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2. Run the complete routine for all items. It seems to indicate perhaps the hard drive has failed.
Report back with the results.
I'm not an HP employee.
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