• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion 500-274ea Desktop PC

ive tried basically everything to get this to work as as when my pc boots up it will say F1 boot and it will show a menu of all my windows normally but it just stays on the menu doing black screen then i tried to boot using boot menu spamming f9 which when i pressed continue on my pc it said no boot disk found then i went into my usb to check if all my data is still there and it is + a harddrive check its valid meaning my pc + hard drive is still alive but the boot disk just doesn't want to work and i want to fix this so let me know if u can help also i cant boot into my ssd as the boot menu (f9 spam) opens through legacy mode and ssd dont like that and says no boot disks also so if theres a way if you know how to boot into a ssd alternatively i can most likely fix the windows 

1 REPLY 1
HP Recommended

Hi @XCUnknown ,

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.


It sounds like you're facing issues with the boot configuration of your HP Pavilion desktop PC. Let's try to troubleshoot and resolve the problem step by step:

1. Check Boot Order in BIOS/UEFI:

  1. Restart your computer and enter the BIOS/UEFI by pressing the designated key (often Esc, F2, F10, or Del) during the boot process.
  2. Once in the BIOS/UEFI, navigate to the "Boot" or "Boot Order" section.
  3. Ensure that the correct drive (where your Windows is installed) is set as the first boot device.

2. Repair Windows Boot Configuration:

  1. Insert your Windows installation media (USB/DVD) and restart your computer.
  2. Enter the BIOS/UEFI and make sure the system is set to boot from the installation media.
  3. Choose the "Repair your computer" option.
  4. Go to "Troubleshoot" > "Advanced options" > "Command Prompt."
  5. In the Command Prompt, type the following commands and press Enter after each:
    bootrec /scanos
    bootrec /rebuildbcd
    bootrec /fixmbr
    bootrec /fixboot
     
  6. Exit the Command Prompt and restart your computer.

3. Check SATA and Power Cables:

  1. Ensure that the SATA and power cables connected to your SSD and other drives are securely attached.

4. Check for Bootable SSD:

  1. If your SSD is not showing up in the boot menu, it might be an issue with its boot record.
  2. Boot from a Windows installation USB/DVD.
  3. In the installation screen, go to "Repair your computer" > "Troubleshoot" > "Advanced options" > "Command Prompt."
  4. In the Command Prompt, type:
  5. Ensure that your SSD has an active partition. If not, set it as active:
  6. Exit the Command Prompt and restart.

5. Switch to UEFI Mode:

  1. If your system is currently set to Legacy mode, try switching to UEFI.
  2. Enter the BIOS/UEFI, navigate to the "Boot" or "Boot Order" section, and change the boot mode to UEFI.

6. Update BIOS/UEFI:

  1. Check if there's a BIOS/UEFI update available for your motherboard on the HP support website.
  2. If an update is available, follow the instructions provided by HP to update your BIOS/UEFI.

7. Data Backup:

If you can access your data using a live USB, consider backing up important files before proceeding with major changes.

 

I hope this helps. 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.