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10-31-2017 07:52 PM
I just installed a 1050 ti graphics card on my system. But now when i try to start it im stuck at a black screen with text summarizing my system specs. It says to press esc but when i do nothing happens. thanks.
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10-31-2017 08:22 PM - edited 11-06-2017 04:41 PM
Thank you for the additional information, @votaugh.
As I suspected, the video card is not compatible with the motherboard. The card requires UEFI in the motherboard instead of a Legacy/standard BIOS. HP didn't begin using UEFI until mid-October, 2012. The BIOS can't be update to UEFI. The last cards not to require UEFI are the GTX 660/670 series. Your best option is to choose a manufacturer and contact their Tech Support for help with choosing the best card for your system. This will save you time and money.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
10-31-2017 08:10 PM
@votaugh, welcome to the forum.
When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them. I believe that your problem is caused by the fact that the video card is incompatible with the motherboard. I will be able to help further when I have the full model or product number of the computer.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
10-31-2017 08:22 PM - edited 11-06-2017 04:41 PM
Thank you for the additional information, @votaugh.
As I suspected, the video card is not compatible with the motherboard. The card requires UEFI in the motherboard instead of a Legacy/standard BIOS. HP didn't begin using UEFI until mid-October, 2012. The BIOS can't be update to UEFI. The last cards not to require UEFI are the GTX 660/670 series. Your best option is to choose a manufacturer and contact their Tech Support for help with choosing the best card for your system. This will save you time and money.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!