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- HP Community
- Desktops
- Desktop Boot and Lockup
- cant boot to optical drive
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07-28-2019 07:55 PM
fathers computer I got from his apartment last april when he died. No mdl number listed. In bios I set boot to optical drive, but upon boot it says there is no optical drive. Ran the diagnostic and it said optical drive is ok. Yes there is an original optical drive in this unit.
ideas?
tks,
paul
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Accepted Solutions
07-29-2019 09:24 AM
Well that does sound similar to the way the BIOS should come up. Tapping the Esc key at boot up should bring up a menu where you can then enter the BIOS from that menu instead of the boot startup. It might be of the vintage where you need to disable UEFI and enable Legacy boot.
This might help
https://support.hp.com/us-en/document/c03653226
I'm not an HP employee.
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07-29-2019 06:23 AM
Depending on the age of this PC, the optical drive might not show as a boot device unless there is a bootable media in the drive. When you go into the BIOS, it should tell the choices, if it does not show up in the setup menu. I would think the model number of the PC would be listed while in the BIOS pages, too.
I'm not an HP employee.
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07-29-2019 08:21 AM
07-29-2019 09:24 AM
Well that does sound similar to the way the BIOS should come up. Tapping the Esc key at boot up should bring up a menu where you can then enter the BIOS from that menu instead of the boot startup. It might be of the vintage where you need to disable UEFI and enable Legacy boot.
This might help
https://support.hp.com/us-en/document/c03653226
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
07-29-2019 09:33 AM - last edited on 07-29-2019 09:39 AM by kevin-t
thanks. now I have another issue. Yesterday when i plugged it in, it powered up. Today im looking and cant find the physical power on button. I even unplugged it for 10 minutes, but upon plugging it back in, it's still off. the HP user manual does not say.
HP sites says where the label is but that was incorrect. I found it elsewhere:
Serial number: [edited] Product number: V9B64AA HP All-in-One - 24-e025t
paul
07-29-2019 10:54 AM
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