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‎02-17-2019 12:05 PM

HP Recommended
Product: compaq q2000
Operating System: Microsoft Windows 8.1 (32-bit)

Hi, I have compaq desktop. It's stuck on auto repair loop. If I run a system test it is showing short DST as: FAILED.

 

I have the error message UANDW4-0009HF-9XH2W1-60QX03

 

What are my options now to get this fixed? thanks, Mike

3 REPLIES 3

‎02-17-2019 12:34 PM

HP Recommended

Hi, Mike:

 

The code reported, Hard Disk 1 Quick Test Failure, means that the hard drive needs to be replaced and the operating system reinstalled.

Below is the link to the service manual for your PC.

http://h10032.www1.hp.com/ctg/Manual/c01682810


You can find the hard drive removal and replacement procedure in this manual.

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‎02-17-2019 01:01 PM

HP Recommended

Thanks for your reply - I'll take a look at the manual...cheers, mike

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‎02-17-2019 01:02 PM

HP Recommended

You're very welcome, Mike.

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