cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
2 1 0 0
Message 1 of 4
98
Flag Post
HP Recommended

compaq desktop on auto repair loop and showing short DST failure

compaq q2000
Microsoft Windows 8.1 (32-bit)

Hi, I have compaq desktop. It's stuck on auto repair loop. If I run a system test it is showing short DST as: FAILED.

 

I have the error message UANDW4-0009HF-9XH2W1-60QX03

 

What are my options now to get this fixed? thanks, Mike

3 REPLIES 3
Highlighted
Level 20
Level 20
117,209 107,390 17,004 26,046
Message 2 of 4
88
Flag Post
HP Recommended

compaq desktop on auto repair loop and showing short DST failure

Hi, Mike:

 

The code reported, Hard Disk 1 Quick Test Failure, means that the hard drive needs to be replaced and the operating system reinstalled.

Below is the link to the service manual for your PC.

http://h10032.www1.hp.com/ctg/Manual/c01682810


You can find the hard drive removal and replacement procedure in this manual.

0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 4
80
Flag Post
HP Recommended

compaq desktop on auto repair loop and showing short DST failure

Thanks for your reply - I'll take a look at the manual...cheers, mike

0 Kudos
Highlighted
Level 20
Level 20
117,209 107,390 17,004 26,046
Message 4 of 4
76
Flag Post
HP Recommended

compaq desktop on auto repair loop and showing short DST failure

You're very welcome, Mike.

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation