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HP Recommended
HP Pavillion All-in-One PC27-a
Microsoft Windows 10 (64-bit)

computer shows: ERROR sending and of post messageto ME: HECI disabled, proceed with boot ?

What does that mean?

Computer takes 2 hours to boot up! lots of problem with this machine!!!!!

1 REPLY 1
HP Recommended

Hi! @Dietmar1, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

 

I understand you have issues booting into your PC and you are getting error HECI disabled, proceed with the boot. 

 

Don't worry I'll try to help you out.

 

Are you able to boot into BIOS?

 

Did you make any software or hardware changes on your PC?

 

Did you make any modifications in the BIOS?

 

As you mentioned you have issues booting into your PC and you are getting error HECI disabled, proceed with the boot. 

 

 The HECI is Host Embedded Controller Interface which helps the Windows operating system to communicate with the motherboard chipset inside the computer. Firstly, please try a power drain on your computer by following the below steps:
1. power off the computer and disconnect all cables (Including power cable) from it.
2. Press and hold the power button on the computer for 15 seconds. 
3. Reconnect the power cable, mouse, and keyboard and then power it on.
 
Also, check if you can get to the BIOS if yes try restoring the BIOS to default and check if it helps.

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.

 

If the issue persists try the steps recommended below.

 

Turn off the notebook.
Plug the notebook into a power source using the power adapter.
With the notebook off, press and hold the Windows logo key and the B key at the same time.
   NOTE:
On some notebook models, it might be necessary to press and hold the Windows logo key and the V key.
While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).
The HP BIOS Update screen displays and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.
If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.
If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.
If your notebook starts Windows, update the BIOS to the latest version using the standard BIOS update procedure. For more information about updating your notebook BIOS, go to Updating the BIOS (Notebooks).
Click Continue Startup to prompt the notebook to restart immediately, or allow the notebook to restart automatically when the timer reaches zero.
After the notebook restarts, press Enter to continue.
   NOTE:
If the notebook repeatedly displays a message that the BIOS has been recovered, go to HP BIOS Application Selected is Corrupt or Missing for troubleshooting steps.
After Windows starts, if a message displays stating that the notebook was improperly shut down or that a boot problem was detected, follow the on-screen instructions.
You can now to enter the BIOS menu or start the Windows operating system.

 

Refer this article to further troubleshoot BIOS issues.

 

If the issue still persists try running a system diagnostics on your PC and check if the hardware components on your PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Let me know if this helps!

Have a pleasant day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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