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HP Recommended
15-ec0013dx

I cant startup with 2 sticks of ram but if i remove a stick it will let me boot up 

1 REPLY 1
HP Recommended

Hi @RomeoKirmay 

 

Welcome to the HP Forum.

 

Try each stick of factory RAM, one at a time, in the same memory slot. Then repeat this process using the second memory slot.

 

However, some MBs require a specific memory slot when using one stick of RAM. This memory check may be inconclusive.

 

You may have a bad stick of factory RAM if both sticks came with the PC. Or you have incompatible RAM if you are adding a second stick of RAM manufactured by a different vendor (different speeds and timings).

 

The problematic memory slot could also have a problem. It could also be a CPU memory controller problem or a MB trace problem between the afflicted memory slot and the CPU.

 

Hit the bad memory slot with compressed air. Let the PC sit for a while to dissipate any moisture created when using compressed air.

 

Regards

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