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HP Recommended

When I turn on my HP desktop computer, it only goes as far as displaying the HP logo in the middle of the screen and does not load any further than that.

1 REPLY 1
HP Recommended

Hi @ghbail3rd 

 

test the disk, when turning on the device press the F2 key several times, then select the disk, run the test and check if it passes or has a failure ID.

 

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