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dosnt start right away

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Microsoft Windows 10 (64-bit)


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Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?

Windows Security helps protect your computer against pop-ups, slow performance, and security threats caused by viruses and spyware. 

Make sure your device is up to date, has enough storage space for any Windows updates, has current and properly functioning drivers, and has an efficiently working battery. Check the performance and health of your PC:

  1. In Windows, search for and open Windows Security, and then click Device performance & health.

    Windows Security home screen with Device performance and health highlighted

    The Health report displays.

    Health report in Windows Security

    The Health report checks on several different aspects of your PC's performance.

    • Storage capacity: Checks to see if your PC has the proper storage to perform any necessary Windows updates.

    • Battery life: Checks to see if your battery is maximizing its life and efficiency.

    • Apps and software: Checks to see if your apps and software need updates or are failing.

    • Windows Time service: Checks to see if Windows Time service is disabled.

  2. If there are recommended actions for any of the items in the Health report, click the affected item and follow any on-screen instructions to work toward a solution.

To perform a Fresh start on your computer:

  1. In Windows, search for and open Windows Security, and then click Device performance & health.

    Windows Security home screen with Device performance and health highlighted

  2. In the Fresh start section, click Additional info.

    Device performance and health screen with Additional info highlighted under Fresh Start section

  3. Click Get started.

    Fresh start screen with Get started highlighted

  4. If the message Do you want to allow this app to make changes to your device? displays, click Yes.

  5. Read the Fresh start introductory screen, and then click Next.

    Fresh start introductory screen

  6. On the Your apps will be removed the screen, note the apps that will be removed, and make sure you have the appropriate keys, licenses, logins, and any other information necessary to manually re-install anything that might be removed.

    note:The app removal list might not include all the apps being removed during Fresh start.

    Your apps will be removed screen with Next highlighted

    caution: If the message Warning! This PC was recently upgraded to Windows 10. If you Reset this PC, you won't be able to undo the upgrade and go back to the previous version of Windows displays, click Next if you still want to perform a Fresh start, or click Cancel to exit.
  7. Read the Let's get started information, and then click Start.

    Let's get started screen with Start highlighted

    Fresh start begins. When the installation is complete, the Windows desktop opens.

    If you want to see the list of removed apps, double-click the Removed Apps icon on the desktop.

    Removed Apps icon highlighted

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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