download initial bios

[kafertofelevich]

download initial bios. does not turn on. you need to create a disk with a bios. on the download page for update only. 

I ask for help.

[kafertofelevich · Accepted solution]

the computer does not boot. keyboard is not active. squeaks. and on a blue background the inscription:The BIOS recovery files cannot be found or the files are corrupted. Using another computer and a usb flash drive, download the latest BIOS file from the HP website and create a BIOS USB recovery drive for the PC that needs recovery. ...

[itsmyname]

@kafertofelevich -- is this your computer: HP All-in-One PC 24-dp0000wi (7UU92AV) Product Specifications | HP® Customer Support

I did search for downloads (including BIOS) for this model, but did not find anything. That is unusual.

If the computer is less than one year old, exercise the original HP Warranty to get it repaired/replaced, at HP's expense.

[kafertofelevich]

Thanks for the answer. The product warranty expired six months ago. Nobody can help me. I am very sad. Lost confidence in HP products.

[itsmyname]

@kafertofelevich -- The product warranty expired six months ago. Nobody can help me.

Do you mean that HP Support will not help you for "free", since the warranty has expired?

Will they help you, if you pay an initial fee, when you first talk to them?