entering hibernation mode repeatedly at random intervals

[Yan32]

my computer entering hibernation mode repeatedly at random intervals. HP Slim Desktop PC S01-pF2016 . I already tried installing Intel® Management Engine Drivers for Windows 10* and Windows 11 to fix this problem but not sure if I installed it correctly. Please spell out all needed steps to correct this problem.

[A_Gayathri]

Hi @Yan32,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP Slim Desktop PC S01-pF2000i is entering hibernation mode randomly, the issue could be related to power settings, driver problems, or hardware issues. Since you mentioned installing the Intel® Management Engine Drivers, it's essential to confirm whether they were installed correctly, but first, let's address some common solutions for the hibernation problem.
 

Step-by-Step Fixes:

1. Adjust Power Settings

• Check Power Plan Settings:
  1. Press Win + X and select Power Options.
  2. Click Additional power settings on the right.
  3. Click Change plan settings next to your selected power plan.
  4. Click Change advanced power settings.
  5. Scroll down to Sleep and expand the section.
  6. Set Hibernate after to Never for both on battery and plugged in.
  7. Expand Hard disk, then Turn off hard disk after, and set it to Never.
  8. Click Apply and then OK.

2. Disable Hibernation

• You can fully disable hibernation mode:
  1. Press Win + S and type cmd.
  2. Right-click on Command Prompt and select Run as administrator.
  3. Type the following command and press Enter: powercfg /h off
  4. Restart your PC.

3. Check if the Intel® Management Engine Driver Installed Correctly

• To check if the driver was installed properly:
  1. Press Win + X and select Device Manager.
  2. Expand the System devices section.
  3. Look for Intel Management Engine Interface.
     • If it has a yellow warning icon, the driver wasn't installed correctly.
  4. Right-click on Intel Management Engine Interface and select Properties.
  5. Go to the Driver tab and check if the driver provider is Intel and the version is up-to-date.

4. Reinstall Intel® Management Engine Driver

• To reinstall the driver properly:
  1. Download the driver from the HP Support website specific to your PC model:
     • Search for your HP Slim Desktop PC S01-pF2000i model.
     • Find the latest Intel® Management Engine Interface driver for Windows 11.
  2. Double-click the downloaded file to start the installation.
  3. Follow the on-screen instructions and restart the computer after installation.

5. Update BIOS (if needed)

• If your BIOS is outdated, this might cause power-related issues.
  1. Go to the HP Support website.
  2. Search for your PC model and download the latest BIOS update.
  3. Install the BIOS update by following the instructions provided on HP’s website.
  4. Be sure not to interrupt the BIOS update process.

6. Update Windows

• Make sure your system is fully up to date:
  1. Press Win + I to open Settings.
  2. Go to Windows Update and click Check for updates.
  3. Install any available updates and restart your PC.

7. Check for Corrupted System Files

• Use the System File Checker (SFC) tool to scan for any corrupted system files:
  1. Open the Command Prompt as an administrator.
  2. Type the following command and press Enter: sfc /scannow
  3. Wait for the scan to complete and follow any repair instructions if issues are found.

8. Check for Overheating

• Ensure that the PC isn’t overheating as it can trigger hibernation to protect the hardware. Check for dust in the vents and ensure that the fans are working properly.
  
  Refer to this document:  HP Slim Desktop PC S01-pF2000i  User manaul

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[Yan32]

I tried your solutions as listed and it did not solve this problem. I don't know why. What else can be done?