error 90b

[Jarno_B]

Hello,

I have an HP OMEN GT12-1420nd, i aget the error 90b on startup.

I have cleaned the system, updated bios, upgraded the cooler and i still get the error on startup. Could i get some assitence.

Thanks in advance!

[Nal_NR]

Hi @Jarno_B,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with the 90B error.

if the fan is not working the computer will not boot to Windows and shuts down.

I see that you have already updated the bios.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Have you made any software or hardware changes on the computer?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

Click here

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Jarno_B]

Hi  @Elohi_NRl,

Thanks for the reply!

The last time it worked fine was a couple weeks ago.

No software changes except the bios update.

I have changed to cooler since I believed the originalw as causing issues, had hard time keeping it powerd/getting input from motherboard when not in active mode.

I dont have this issue anymore with the new cooler, only the error that keeps popping up.

Thanks in advance!

[Nal_NR]

Hi @Jarno_B,

I am happy to know that, you do not have any issues. 

However, have you performed the steps I recommended? If not if you are still getting errors, I suggest you try those steps and see how it goes😊

Let me know

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Jarno_B]

Hi @elohi_NR

I have followed these steps, and it was fine for 1 startup after that it poped right back up.

I am intressted to other steps I could follow, thanks in advance!

[Nal_NR]

Hi @Jarno_B ,

We apologize for the inconvenience, but it seems that the issue persists even after attempting the troubleshooting steps mentioned above.

This might require one-on-one interaction to fix the issue via remote assistance. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!