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‎11-17-2023 01:07 PM

HP Recommended

Turn on computer and received blue screen error, click recovery mode and now computer will not reboot. Getting an error code 80004001. Also, when f9 it brings up Boot Manager but none of the options will allow computer to reboot. 

1 REPLY 1

‎11-21-2023 05:02 PM

HP Recommended

Hi @loloatc1,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing an issue with your laptop that is not powering on.

 

Kindly refer to the steps on this link and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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