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Honor Student
Posts: 2
Member Since: ‎09-14-2018
Message 1 of 4 (115 Views)
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error message: 1720 smart drive detects imminent failure, driver SATA0, Attribute #00

Product Name: HP 20-b010
Operating System: Microsoft Windows 8.1 (64-bit)

Hard Drive failed,  August 2017, according to the repair shop.  The computer was less than 5 years old at the time.  I had the hard drive replaced.  The original hard drive was replaced with a 1T hard drive at the suggestion of the repairman.  This is also how the problem started leading up to the repair.

 

HP 20-b010, Product # H3Y89AA#ABA, OS:  Windows 8.1, 64 bit.  Wireless connection.

 

I have various events when I turn on my computer. 

1.  Sometimes the computer freezes with the HP logo showing. 

2.  Sometimes the opening screen is black with "F1 boot" showing.  Clicking on "F1"  allows me to boot up. 

3.  Sometimes I get a  "no boot disk"  error. 

 

The solution for me has been to shut down and reboot.  I am able to logon a large percent of the time but the above errors continue follow me.

 

HP PC Hardware Diagnostics UEFI-4.3.1.0 did not detect any problems.

 

 

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Accepted Solution

Re: error message: 1720 smart drive detects imminent failure, driver SATA0, Attribute #00

> smart drive detects imminent failure, drive SATA0 ...

 

Reference: https://en.wikipedia.org/wiki/S.M.A.R.T.

 

SMART monitors the "health" of your disk-drive, at over 20 points.

 

If SMART reports "imminent failure", you need to replace the disk-drive.

 

The symptoms you report are characteristic of a failing disk-drive.

 

The disk-drive came with either a 1-year or 2-year warranty.

So, is it possible that you purchased the disk-drive less than exactly one year ago?

If so, the manufacturer of the disk-drive will replace the disk-drive, at no cost to you.

 

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Dean
Posts: 10,634
Member Since: ‎12-04-2012
Message 2 of 4 (92 Views)

Re: error message: 1720 smart drive detects imminent failure, driver SATA0, Attribute #00

> smart drive detects imminent failure, drive SATA0 ...

 

Reference: https://en.wikipedia.org/wiki/S.M.A.R.T.

 

SMART monitors the "health" of your disk-drive, at over 20 points.

 

If SMART reports "imminent failure", you need to replace the disk-drive.

 

The symptoms you report are characteristic of a failing disk-drive.

 

The disk-drive came with either a 1-year or 2-year warranty.

So, is it possible that you purchased the disk-drive less than exactly one year ago?

If so, the manufacturer of the disk-drive will replace the disk-drive, at no cost to you.

 

Honor Student
Posts: 2
Member Since: ‎09-14-2018
Message 3 of 4 (81 Views)

Re: error message: 1720 smart drive detects imminent failure, driver SATA0, Attribute #00

I appreciate your help.  I will be better off to purchase a new computer.  I have replaced the disk once and the whole process from diagnosis to repair was about the same that I paid for the computer.  Can't see throwing good money after bad.  Thanks for the quick reply.

Dean
Posts: 10,634
Member Since: ‎12-04-2012
Message 4 of 4 (74 Views)

Re: error message: 1720 smart drive detects imminent failure, driver SATA0, Attribute #00

> I am able to logon a large percent of the time but the above errors continue follow me.

 

I recommend that you STOP trying to use the disk-drive, while it has a bit (pun intended) of "residual" life.

 

Instead, purchase the new computer, and temporarily attach this disk-drive as a "secondary" disk-drive to the new computer, either internally (desktop) or external (USB-to-disk-drive adapter) and "expend" its remaining life by copying all your personal files onto the new "C:" drive.

 

Or, copy all your personal files onto an external disk-drive, while you still can.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation