facial recognition

[hossam182]

facial recognition this option is currently not available We couldn't find a camera compatible with Windows Hello Face

[Dragon-Fur]

@hossam182 

The camera - any camera - is an optional purchase with this Zbook.

I would guess that even if the Workstation has a camera that it is not an IR camera.

Maintenance and Service Guide 

Illustration > Page 9

Search the document for other references using keyboard Camera

If your system has a camera,

Windows Hello / Facial Recognition requires an IR type camera.

If your Device Manager lists the camera and the camera is a type IR,

then you can use Facial Recognition

------------------------------------

Webcam / Camera

Windows Hello facial recognition requires an IR type camera.

 Device Manager > Cameras

------------------------------------

Drivers & Software

First,

Check the Device Manager for the necessary hardware:

Fingerprint Sensor

IR Camera - Used with Windows Facial Recognition.

Next,

Sign into your computer's support website.

Open Category Software & Drivers

Click on Go to our Software and Drivers self-service page

If needful, select your Operating System / Version and click Submit

Open + All Drivers

Open All

The fingerprint sensor driver and / or camera driver - when available - is located in

 Sub-Category Driver-Keyboard, Mouse and Input Devices

------------------------------------

Example - Device Manager -

Device_Manager_Generic_Biometrics_Fingerprint_Camera_2

Right kind of IR camera and No Joy?

Start Here >> Known Solutions:

HP PCs - Troubleshooting Windows Hello Face Recognition

References / Resources

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP ZBook 15 G4 Mobile Workstation  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[hossam182]

I don't have cameras category I don't know that I have IR camera or not.

[Dragon-Fur]

@hossam182 

Check the User Guide > Page 7 > Item #5

If your computer does not have a camera,

There is no camera -- not plain camera and not IR camera.

If there were a camera installed in the computer,

and

If the Device Manager did list either the camera or a Webcam

and

The description of that camera or webcam would tell you whether the camera is an IR.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"