cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
132
Flag Post
HP Recommended

hard disk test

Pavilion All in One
Microsoft Windows 8.1 (64-bit)

Hard disk error prevents startup.  It won't do a HD Check -- says NOT INSTALLED.

I can't find the referred UEFI download on the website.

(Is it really not installed -- why not??? -- or just part of the disk problem?)

Where can I get the UEFI download to test the hard drive?

The PC is 2 years out of warranty.

Any help?  

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
14,581 14,559 933 932
Message 2 of 2
93
Flag Post
HP Recommended

hard disk test

@n6l

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the complete Product Model or the Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation