hard disk test

[n6l]

Hard disk error prevents startup.  It won't do a HD Check -- says NOT INSTALLED.

I can't find the referred UEFI download on the website.

(Is it really not installed -- why not??? -- or just part of the disk problem?)

Where can I get the UEFI download to test the hard drive?

The PC is 2 years out of warranty.

Any help?  

[KrazyToad]

@n6l

Welcome to HP Forums. This is a great place to get support, find answers and tips.

I have gone through your Post and would like to help

To assist you better please provide me with the complete Product Model or the Product Number

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

Thank you