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HP Recommended

hard disk test

‎12-31-2018 12:24 PM

Product: Pavilion All in One
Operating System: Microsoft Windows 8.1 (64-bit)

Hard disk error prevents startup.  It won't do a HD Check -- says NOT INSTALLED.

I can't find the referred UEFI download on the website.

(Is it really not installed -- why not??? -- or just part of the disk problem?)

Where can I get the UEFI download to test the hard drive?

The PC is 2 years out of warranty.

Any help?  

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HP Recommended

hard disk test

‎01-01-2019 01:16 PM

@n6l

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the complete Product Model or the Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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